
Duties and responsibilities
Zonal manager to be responsible for handling our company's ongoing programs. You will be
working closely with your team members to ensure that all Program requirements, deadlines, and schedules are on track. Responsibilities include submitting Program deliverables, preparing status reports, and establishing effective Program communication plans as well as the proper execution of said plans.
To be a successful candidate, you will need to have proven experience in Program management and the ability to lead Program teams of various sizes.
Zonal Manager Responsibilities:
• Coordinating with cross-discipline team members to make sure that all parties are on track
with Program requirements, deadlines, and schedules.
• Develop, Monitor & Achieve the project KPIs
• Deployment of Manpower as per client/Program requirement
• Meeting with Program team members to identify and resolve issues.
• Submitting Program deliverables and ensuring that they adhere to quality standards.
• Preparing status reports by gathering, analyzing, and summarizing relevant information.
• Establishing effective Program communication plans and ensuring their execution.
• Facilitating change requests to ensure that all parties are informed of the impacts on
schedule and budget.
• Coordinating the development of user manuals, training materials, and other documents as
needed to enable successful implementation and turnover of the process or system to the
clients.
• Identifying and developing new opportunities with clients.
• Obtaining customer acceptance of Program deliverables.
• Managing customer satisfaction within the Program transition period.
• Conducting post-Program evaluation and identifying successful and unsuccessful Program
elements.
• ERP Program oversight.
Store Level:
• Delivers and Executes Program KPIs
• Real-time reporting at client level
• Manages in-store executions and control overall attrition
Team Management:
• Hiring, Training & Attrition Management
• Accomplish staff performance
• Communicate job expectations
• Planning, monitoring, and appraising job results
• Reports & presentations
Client Relationship Management:
• Maintains client relationship
• Single point of Contact for the agency & client
Requirements
• Experienced & Professional Individuals (Modern Trade Client experience)
• Overall, 5-6 years in handling Sales programs, Automobile/Technology/FMCG/Service
• FMCG, Retailing & Merchandising preferred
• Preferably MBA in Marketing & Sales
• Excellent communications skills
• Strong Team management skills
• Location: Gurgaon, Bengaluru, Mumbai, Kolkata
• Language: Strong Command over English, Hindi.
. Working conditions
1. BYOD-Bring your own device(Laptop)
2. Work location- Gurgaon